Frequently Asked Questions

We work with all types of businesses to improve their online presence, but we specialize in three main industries: Real Estate developers and agents, Lifestyle Influencers, and E-Commerce brands. We tailor our organic strategies to fit the exact audience of your specific industry.

This service covers everything you need to run your pages smoothly. It includes a full audit of your current channels, daily post scheduling and publishing, active comment and message management to build your community, and detailed monthly data reports to track progress.

We create high-quality graphics, custom story templates, and short-form videos (like Instagram Reels and TikToks). We also handle all text writing, including clear and engaging video scripts and captions.

We specialize in platforms that help build your business credibility: Instagram, Facebook, X (Twitter), YouTube, TikTok, LinkedIn, Snapchat, Reddit, and Pinterest. We plan your content carefully to match what works best on each platform.

Yes, we can run paid ad campaigns for your business, but we specialize primarily in organic posting and natural growth. We use careful competitor analysis, target audience profiling, and platform optimization to help you grow your views and attract clients naturally without relying solely on ad spend.

No, the advertising budget is separate from our service package fee. You will pay the ad spend budget directly to the platform (like Meta or Google), and we will manage the setup, targeting, and optimization of those ads within your chosen budget limit.

During our initial strategy call, we look closely at your goals, timeline, and current market presence. If you need immediate leads, we can incorporate paid ads; if you want to build lasting, long-term credibility, we will focus heavily on our core specialty of organic posting.

While we cannot guarantee specific viral numbers, our systems are built on proven frameworks that track trends and algorithm patterns. Our previous work has successfully generated millions of organic views and significant increases in customer inquiries for our clients.

The onboarding phase takes 5 to 7 business days. This time is used to look closely at your current brand, plan your main content topics, organize your calendar, and design graphics that match your business style.

We highly encourage you to provide your own raw video footage and photos, as this makes your content look authentic and unique. However, if you do not have any, we can fully support you by sourcing high-quality stock footage, graphics, and elements instead.

Your main responsibility is simply reviewing and approving the content we create before it goes live. Beyond sending us your raw footage (if you have any) and spending a few minutes checking your client portal each week, you can remain completely hands-off while we handle the rest.

Once the onboarding phase is complete, we monitor your messages and comments regularly. We reply based on the plan you choose: within 3 hours for the Starter plan, 2 hours for the Standard plan, and 1 hour for the Premium plan. This helps keep your page active and ensures you do not miss out on new customers.

These checks depend on the package you choose to keep your pages safe and clean:
• Starter Plan: We run standard checks once a week to block obvious spam profiles.
• Standard Plan: We run more frequent checks throughout the week to remove harmful links left in your comments.
• Premium Plan: We perform advanced checks every single day to block suspicious followers immediately and secure your accounts.

We take your account security very seriously. We use secure login management tools to access your accounts safely, ensuring your passwords and private business data are always protected and never shared with anyone outside our team.

Yes. If your business requires a unique mix of services—such as more short-form videos but fewer graphic posts—we can easily formulate a custom monthly package for you during our initial strategy call.

Every package includes standard revisions. If a design, text script, or video layout does not fully match your expectations, you can easily request changes directly in our shared workspace, and we will adjust the files quickly before they are scheduled.

We use industry-standard design and video editing software to ensure professional results, including Canva, Figma, Photoshop, CapCut, DaVinci Resolve, and Adobe After Effects.

We are completely flexible and can adapt to whatever software you currently use in your business ecosystem. If you do not use any tools yet, we can recommend reliable platforms that fit your exact budget and needs, such as Postoria, Metricool, GoHighLevel (GHL), and more.

We accept payments through Wise, PayPal, and Binance. You can choose whichever platform is most convenient and cost-effective for your business setup.

To begin the onboarding phase, we require a 50% downpayment of your package price. On the 15th day of that first month, the remaining 50% balance is due. After this initial month is complete, your standard monthly package price takes effect and is billed upfront at the start of each new service month.

You do. Once a project or service month is completed and paid for, your business retains 100% ownership of all final graphics, video edits, scripts, and content concepts. However, RA Media retains the right to display the completed work, case studies, and performance results in our professional portfolio and on our social media channels to showcase our services.

No, you are not forced into a long-term commitment. We work on a flexible monthly basis, allowing you to upgrade, downgrade, or pause your package at the end of any billing cycle. However, if your business prefers stability and long-term planning, we can absolutely set up a long-term contract that fits your goals.

Because our work involves custom strategy, graphic design, and video editing built specifically for your brand, we do not offer refunds for services already completed or for the current active month. However, you can cancel or pause your plan at any time to prevent future billing cycles.